Our services
Meet the team

As a unified team, we at BNCHA, along with our service provider, Pinnacle, take pride in delivering quality housing services to our community. Working closely together, we strive to enhance the quality of your home and ensure that the services we provide are not only value for money but also effective and tenant-focused. With a wealth of experience within our combined team, we firmly believe that engagement and communication are fundamental to a successful partnership. Together, we are committed to helping BNCHA achieve its vision and aspirations.
Please contact us to report or discuss any aspect of your housing service or to tell us if we get something wrong we will learn from that so that we continuously improve the service you deserve and expect.

Jaimini Bharakhada
Chair of BNCHA
Read more about Jaimini
Where were you born?
Jinja, Uganda
What was your favourite subject at school? Art and Social Studies
If you could possess one super-human power, what would it be? Oh I would have to say the ability to fly.
What’s your favourite book or movie? I have too many… classic Shollay and The Magnificent Seven
What’s your favourite dish?
Anything with aubergines
What’s your favourite hobby? Arts
What’s your favourite colour? Red
What’s your favourite music or band? I like all genres of music.

Ann Smith
Committee Member
Read more about Ann
Where were you born? – Leicester
What was your favourite subject at school? – Needlework
If you could possess one super-human power, what would it be? – To stop all wars
What’s your favourite book or movie? – Lily’s Promise
What’s your favourite dish? – Stew and dumplings
What’s your favourite hobby? – Sewing
What’s your favourite colour – Lilac
What’s your favourite music or band? – Opera

Jorubha Barot
Committee Member
Read more about Jorubha
Where were you born? – Born in India but brought up in Kenya
What was your favourite subject at school? – Maths
If you could possess one super-human power, what would it be? – Bring peace among all humans.
What’s your favourite book or movie? – I like most Hindi movies
What’s your favourite dish? – Aubergine Curry
What’s your favourite hobby? – Listening to music
What’s your favourite colour? – Blue
What’s your favourite music or band? – Indian Music. My favourite band is The Beatles as well as AABA.

Ketu Mehta
Committee Member
Read more about Ketu
Where were you born? – India
What was your favourite subject at school? – Geography
If you could possess one super-human power, what would it be? – Invisibility
What’s your favourite book or movie? – I love reading lots of different books but my preference is non-fiction
What’s your favourite dish? – A Gujarati thali
What’s your favourite hobby? – Travelling
What’s your favourite music or band? – ABBA

Harrinder Rai
Heading of Housing Pinnacle Group BNCHA
Read more about Harinder
Where were you born? Hitchin, Hertfordshire
What was your favourite subject at school? Maths
If you could possess one super-human power, what would it be? Ability to fly, traffic is a nightmare sometimes!
What’s your favourite book or movie? Easy, Lord of the Rings/The Hobbit all six films !!
What’s your favourite dish? Lamb Saag
What’s your favourite hobby? Football and then if I have some spare time Football!
What’s your favourite colour? Red (for Liverpool)
What’s your favourite music or band? Dire Straits, Brothers in Arms is the best album to listen to on a long journey.

Rupal Rajani
Member Engagement Officer BNCHA
Read more about Rupal
Where were you born? – Kakira, Uganda
What was your favourite subject at school? – Drama
If you could possess one super-human power, what would it be? – To be able to turn back time
What’s your favourite book or movie? – I don’t have a passion for reading, but love watching films. I have loads of favourite films and picking just one would be hard. Films like Shawshank Redemption and the Green Mile must be there among my favourites. I love old films too. Both Hindi and English. 12 Angry Men is an amazing film. If you’ve never seen it, it’s well worth a watch.
What’s your favourite dish? – My sister’s Mattar Paneer. The best thing ever!!!
What’s your favourite hobby? – I love playing around with Tech/Gadgets. I love learning new things.
What’s your favourite colour? – Black!!! Even though people always tell me black isn’t a colour!
What’s your favourite music or band? – I love lots of different genres of music. But must admit, you can’t beat Hindi film songs. And golden oldies are my favourite.

Ellie Akiens
Housing Support Officer Pinnacle Group BNCHA
Read more about Ellie
Where were you born? Leicester
What was your favourite subject at school? Design and Technology
If you could possess one super-human power, what would it be?-Breathing Under Water
What’s your favourite book or movie? – The After Series
What’s your favourite dish? – Turkish
What’s your favourite hobby? – Going Out
What’s your favourite colour – White
What’s your favourite music or band? – Music from Sinead Harnett

Satveer Mann
Area Manager Pinnacle Group BNCHA
Read more about Satveer
Where were you born? – Leicester
What was your favourite subject at school? – Graphic Design
If you could possess one super-human power, what would it be? – Invisibility
What’s your favourite book or movie? – The Lion King – Shows despite all odds you can become anything when you put your mind to it.
What’s your favourite dish? – Chilli chips and saag
What’s your favourite hobby? – Running/jogging, experiencing new adventures and listening to music
What’s your favourite colour? – Blue
What’s your favourite music or band? – RnB, Garage, Bhangra, soul, reggae

Hiran Bhatt
Repairs Inspector Pinnacle Group BNCHA
Read more about Hiran
Where were you born? Leicester, Belgrave
What was your favourite subject at school? Physical Education
If you could possess one super-human power, what would it be? Time Travel, to see how accurate history records are
What’s your favourite book or movie? Shawshank Redemption
What’s your favourite dish? Bhaji (Spinach)
What’s your favourite hobby? Football and Gym
What’s your favourite colour? Green (for nature)
What’s your favourite music or band? Wu Tang Clan, it’s for the children

Nita Bhardwa
Senior Housing Officer Pinnacle Group BNCHA
Read more about Nita
Where were you born? Jamjodhpur in India
What was your favourite subject at school? Maths
If you could possess one super-human power, what would it be? To go back in time
What’s your favourite book or movie? Book – Jog-Sanjog by famous Gujarati author Harkishan Mehta Movie – Kranti by Manoj Kumar
What’s your favourite dish? Pavbhaji
What’s your favourite hobby? Cooking different recipes
What’s your favourite colour?
Black/red
What’s your favourite music or band?
Bollywood music 70s/80s

Janki Joshi
Warden Pinnacle Group BNCHA
Read more about Janki
Where were you born? – Ahmedabad, India
What was your favourite subject at school? – Maths
If you could posses one super-human power, what would it be? – Teleportation
What’s your favourite book or movie? – The secrete by Ronda Byrne
What’s your favourite dish? – Mysore Masala Dosa
What’s your favourite hobby? – Travelling
What’s your favourite colour – Blue
What’s your favourite music or band? – Songs by Arijit Singh

Juveriya Aly
Apprentice Pinnacle Group BNCHA
Read more about Juveriya
Where were you born? – India (Diu)
What was your favourite subject at school? – Maths
If you could possess one super-human power, what would it be? – Time travelling
What’s your favourite book or movie? – Birdbox
What’s your favourite dish? – Pizza
What’s your favourite hobby? – Going to the gym and watching movies/series.
What’s your favourite colour? – Turquoise/teal blue
What’s your favourite music or band? – Black pink and Taylor swift

Kirit Patel
Income Officer Pinnacle Group BNCHA
Read more about Kirit
Where were you born? – Uganda
What was your favourite subject at school? – All Sciences
If you could possess one super-human power, what would it be? – Ability to read minds
What’s your favourite book or movie? – An Era of Darkness – Shashi Tharoor
What’s your favourite dish? – Dhokla (mmm!!)
What’s your favourite hobby? – Painting (canvasses not decorating)
What’s your favourite colour? – Turquoise (Blue seas and sandy beaches)
What’s your favourite music or band? – Katie Melua (Love and Money)